Thank you for choosing Forroy Jewelry. Before making a purchase, please take a moment to review our terms and conditions.

1. Product Availability: Our new items are typically ready to ship within 14 business days from the date of order confirmation. Some items may be in stock and ready for shipment within 1 business day, while others may require production time. We appreciate your patience in such cases.

2. Shipping: We offer free expedited shipping with door-to-door delivery within 1 business day. Delivery times to Europe, the United States, and Canada may take up to 30 business days.

3. Returns and Exchanges: We want you to be completely satisfied with your purchase. If you wish to return or exchange an item, please contact us within 7 days of receiving the item. The item must be returned to our store within 14 days of receiving it, in its original packaging and in new and unused condition. Please note that personalized items and items with any modifications cannot be returned or exchanged.

4. Refunds: Refunds will be issued within 14 days of receiving the returned item in good condition. According to consumer protection laws, you will be entitled to a refund of 5% or 100 ILS, whichever is lower.

5. Contact Us: If you have any further questions or need assistance, please feel free to contact us at sales@forroy.com or +972-54-4515223.

By making a purchase on our website, you agree to abide by these terms and conditions. Thank you for choosing Forroy!