Welcome to Our FAQ Page
Your Personal Guide to FORROY JEWELRY'S Exquisite Collection
I'm delighted to provide you with a comprehensive FAQ page designed to enhance your shopping experience.
In the world of luxury jewelry, questions are as valuable as the gems we cherish.
That's why I've compiled a list of frequently asked questions and their answers, all in one convenient location for you.
Whether you're curious about our custom design process, need guidance on selecting the perfect piece, or have inquiries about shipping and returns, this page is your one-stop resource.
Crafted with the same attention to detail that goes into each piece of my jewelry, this FAQ aims to ensure that every aspect of your experience with us is as flawless and unique as our creations.
Feel free to explore the questions and answers below, and should you have any further queries, do not hesitate to reach out.
As the sole operator of this business, I take pride in offering personalized, one-on-one assistance to each of my valued customers.
Discover answers, uncover insights, and let your journey to luxury begin here.
Jewelry Insights & Information - FAQ
When purchasing on the website, how can I be sure that the jewelry I want looks exactly like it does in the picture?
You can trust that the photos we display for each piece of jewelry accurately and optimally reflect their appearance and proportions
Is it possible to make changes to a piece of jewelry I liked? To enlarge/reduce the central diamond?
Absolutely! You are welcome to contact us, and we will personally tailor the jewelry to fit your budget and desires.
I really liked the quality and designs of your jewelry. Do you also make custom-ordered jewelry?
Yes, indeed! We manufacture and design custom jewelry for you according to your specific requests, images, or personal designs.
Do you sell lab-grown diamonds?
We do not believe in that market and therefore do not produce inventory with lab-grown diamonds, nor do we work with them regularly. However, considering them as gemstones and for custom designs as per the client's decision, we can create jewelry with lab-grown diamonds, but only for stones over 0.5 carats.
Are all your products displayed on the website?
A large part of our work involves special designs for our customers, and these do not always get uploaded to the website. You can always stay updated through our Instagram. Additionally, we are constantly updating, and it takes time to upload our new jewelry to the website.
Is there a warranty on the jewelry?
Every piece of jewelry comes with a lifetime warranty for up to 2-point stones that have fallen out. We offer twice-yearly renewals and cleaning at any time.
Will I Receive an Appraisal Certificate with My Jewelry Purchase?
With every piece of jewelry, you receive an appraisal certificate that can be transferred to insurance.
Natural Diamonds
Secure Shopping
Free Exchanges & Returns
